Account & organizations

Every cloro account has two layers. Your user account is your personal login, profile, and email address. Your organization is the workspace that holds your plan, credits, API keys, and teammates, and all API access and billing belong to it rather than to you personally. Both are managed by Clerk, our authentication provider, so you manage them from the dashboard rather than through the API — there is no API endpoint for either.

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Where to manage each

• Your user account: open the user menu at the bottom of the sidebar (your name and email), then click Account.

• Your organization: open the organization switcher at the top of the sidebar, then click Manage organization.

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Team members

Free-tier accounts are single-seat — just the account owner. Inviting teammates requires a paid plan, and every paid plan includes unlimited team members, so upgrade from the dashboard and invite as many as you need. Teammates share the organization’s credits, concurrency limit, and API keys — there are no per-seat charges and no per-member credit allocations.

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Deleting your account

Deletion is permanent: nothing is recoverable afterwards. Your user and your organization are deleted separately, and differently.

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Deleting your organization

Organization settings don’t include a delete option — the General tab covers your profile, verified domains, and leaving the organization. To have the organization itself deleted, contact support. Once the organization is deleted, cloro:

• Cancels your subscription immediately — no refund is issued for the remaining cycle or unused credits
• Deletes every API key in the organization. Requests then fail with 401 Unauthorized (keys are cached briefly, so calls may still succeed for up to a minute)
• Deletes all organization data — memberships, subscription record, credit balance, and credit usage history
• Discards your async tasks: queued tasks never run, and finished ones are deleted 24 hours after you created them as usual

If you only want to stop being charged, you don’t need the organization deleted at all — cancel the subscription from the dashboard instead.

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Deleting your user account

Deleting your own user removes your profile, removes you from every organization you belong to, and takes your address off cloro’s mailing list. In the Account modal, open the Security tab and use Delete account. If you’re the only admin of an organization, contact support before deleting your user — otherwise nobody is left who can manage it.

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Common questions

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Will deleting my account stop my subscription?

No. Deleting your user leaves the organization and its billing untouched — cancel the subscription from the dashboard instead, without deleting anything.

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I’m on the free tier and want my organization gone. What do I do?

Delete your user account. A free-tier organization carries no subscription, so nothing is being charged and there’s nothing further you need to do.

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Can you restore a deleted organization?

No. Deletion is permanent, and API keys, credit history, and usage logs are removed with it. To start again, sign up and create a new organization — you’ll get new API keys and start on the free tier.

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Can teams at my company have separate accounts and invoices?

Yes. Each team can create its own organization in the dashboard and subscribe to its own plan. Each organization gets its own invoice, API keys, credits and concurrency, and manages its own upgrades, downgrades and cancellation. Organizations do not share credits or concurrency, and there are no custom plans that span several organizations. If your teams want to share one credit balance and one concurrency limit, use one organization and create a separate API key for each team or environment. See API key management.

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Do I have to delete my account to switch plans?

No. Upgrades and downgrades are handled from the dashboard with no interruption to your API keys — see Billing & credits.