- Your user account — your personal login, profile, and email address.
- Your organization — the workspace that holds your plan, credits, API keys, and teammates. All API access and billing belong to the organization, not to you personally.
Where to manage each
- Your user account: open the user menu at the bottom of the sidebar (your name and email), then click Account.
The user menu at the bottom of the dashboard sidebar
- Your organization: open the organization switcher at the top of the sidebar, then click Manage organization.
The organization switcher at the top of the dashboard sidebar
Manage organization is a paid-plan feature. On the free tier the switcher shows Upgrade to invite your team instead, so organization settings aren’t reachable until you subscribe. Your user account settings are always available.
Team members
Free-tier accounts are single-seat — just the account owner. Inviting teammates to your organization requires a paid plan; every paid plan includes unlimited team members. If you’re on the free tier and want to collaborate, upgrade from the dashboard and you can invite as many members as you need. Teammates share the organization’s credits, concurrency limit, and API keys — there are no per-seat charges and no per-member credit allocations.Deleting your account
Deletion is permanent: nothing is recoverable afterwards. Your user and your organization are separate, and they’re deleted differently — you can delete your own user account from the dashboard, while deleting an organization goes through support.Deleting your organization
Organization settings don’t include a delete option — the General tab covers your profile, verified domains, and leaving the organization. To have the organization itself deleted, contact support.
The General tab of organization settings
- Cancels your subscription immediately — no refund is issued for the remaining cycle or unused credits
- Deletes every API key in the organization. Requests then fail with
401 Unauthorized(keys are cached briefly, so calls may still succeed for up to a minute) - Deletes all organization data — memberships, subscription record, credit balance, and credit usage history
- Discards queued and completed async tasks, which are only retrievable for 24 hours in any case
Deleting your user account
Deleting your own user removes your profile, removes you from every organization you belong to, and takes your address off cloro’s mailing list. In the Account modal, open the Security tab and use Delete account.
Delete account in the Security tab of your account settings
Common questions
Will deleting my account stop my subscription?
No. Deleting your user account leaves the organization and its billing untouched — cancel the subscription instead, which you can do yourself from the dashboard without deleting anything. See managing your subscription.I’m on the free tier and want my organization gone. What do I do?
Delete your user account. A free-tier organization carries no subscription, so nothing is being charged and there’s nothing further you need to do.Can you restore a deleted organization?
No. Deletion is permanent, and API keys, credit history, and usage logs are removed with it. To start again, sign up and create a new organization — you’ll get new API keys and start on the free tier.What happens if multiple accounts at my company subscribe separately?
cloro allows one active subscription per domain (e.g.,yourcompany.com). If multiple accounts sign up under the same domain, we may reach out to consolidate them. If you need multiple API keys for different environments or teams, you can generate them directly from the dashboard — multiple keys can be active under a single subscription.