Pricing that scales with you

Every plan includes a monthly credit allowance, and each API request consumes credits based on the provider you query. Plans start at $100/mo for 250,000 credits, and the price per 1,000 credits drops as you scale — from $0.40 on Hobby down to $0.31 on the largest self-serve Enterprise tier. See the billing guide for full details.

Credit costs vary by provider: Google Search, Google News, and Perplexity are 3 credits per request (+2 per extra page on Google), Gemini, Grok, and AI Mode are 4, ChatGPT (web search), Copilot, and AI Overview (incl. SERP) are 5, and ChatGPT (full response) is 7 — full response adds query fan-out, ads, and shopping data. These rates apply to async/batch requests; sync requests add a +2 credit surcharge. See the providers guide for the full breakdown.

Credits are deducted only when we successfully extract and deliver AI response data. Failed extractions or system errors do not consume your credits.

Yes. Credits are deducted whenever a response returns "success": true, regardless of whether optional fields like shopping cards, ads, or sources contain data. These fields are opportunity-based — cloro extracts them when the AI surface serves that content, so an empty result is a valid extraction, not a failure. Requests with "success": false are not charged.

No, credits do not roll over from month to month. Each billing cycle, you receive your allocated credits based on your subscription plan. Any unused credits expire at the end of the billing period.

Once your balance reaches zero, API requests are rejected with a 403 Insufficient Credits error. To continue, you can upgrade to a higher-volume plan (takes effect immediately), wait for your next billing cycle, or move to an annual Enterprise contract — annual plans include overages, so service continues at your contracted rate instead of stopping at the cap. We email you when you hit 80% and 100% of your monthly allocation.

Log into the dashboard to see your current credit balance, usage for the current billing cycle, projected spend based on current usage, and historical usage data. Programmatically, every monitor response includes X-Credits-Remaining and X-Credits-Charged headers, and batch requests report credit usage per task.

No. cloro uses a credit-based subscription model — there is no pay-as-you-go or per-request pricing. All plans include a fixed monthly credit allocation, and credits not used by the end of the cycle expire.

Concurrency limits depend on your subscription plan. For example, business plans often start with higher concurrency limits (e.g., 100). If you exceed your limit, you will receive a 429 status code. We recommend implementing client-side queuing or using our async endpoint.

You can increase your concurrency by subscribing to an higher-volume package. Since we dedicate resources exclusively to your organization, we want to ensure those resources are fully utilized and not just spiky traffic. However, if you are indeed limited by concurrency (constantly using your concurrency more than 70% of the time), you should contact us so we can adjust.

Yes. All endpoints are rate-limited to 1,000 requests per second, tracked via the X-RateLimit-Limit and X-RateLimit-Remaining response headers. Concurrency limits (how many requests run simultaneously) depend on your plan and apply on top of that; exceeding either returns a 429 error. See the rate & concurrency limits guide for details.

Yes, from the dashboard at any time. Upgrades take effect immediately — the price is prorated for the remaining days of the cycle and unused credits from your old plan are preserved, not reset. Downgrades take effect at the start of your next billing cycle, with no proration charge. If you cancel, service continues until the end of the current cycle. See the billing guide for details.

Self-serve Enterprise tiers run from $2,000 to $5,000/mo — up to roughly 16.4 million credits and 255 concurrent jobs — and can be selected directly in the dashboard. Above $5,000/mo, Enterprise is available through annual contracts. See Enterprise plans for details.

Monthly plans (Standard and self-serve Enterprise) have a hard credit cap — service stops when you run out — and you can cancel anytime. Annual Enterprise contracts are 12-month commitments that include overages (service continues past your monthly allocation, billed at your contracted per-credit rate), 20% more credits per month at the same fee, 1.3× concurrency, a price lock for the term, and net 7-day payment by bank transfer or ACH. See Enterprise plans for details.

Yes. We offer free credits precisely for the purpose of testing, so you can evaluate response quality, latency, and coverage across providers before picking a plan.

We accept all major credit cards for self-service plans. For Enterprise accounts, we work with bank transfers (ACH/Wire).

No. You can start the free trial or subscribe to any plan without a VAT number — VAT is charged on the invoice where applicable. Once you have a VAT number, add it under Billing → Manage your subscription in the dashboard and it will appear on future invoices.

Our service goes beyond just the API: we strive to provide the best customer support and short feedback cycles. This is why we decided to set a minimum tier that ensures everyone receives quality support. This approach allows us to focus on delivering exceptional value to customers who are serious about scaling their operations.

We do not offer refunds. We offer some free credits precisely for the purpose of testing. For self-service plans, you may cancel at any time and your access will continue until the end of your current billing period. For full details, please review our Terms of Service.